Frequently asked questions

You can see a full list of services detailed in the services tab

No, we don’t require a referral however if you do have one, please email it to admin@pelvicfloorsavvy.com.au or bring it with you to your first consultation.

Getting started is simple. Reach out through our contact form or schedule an appointment using the book now button via Telehealth or at our Parkville location. Contact us if you have any questions and we can walk you through everything!

During your first appointment, we go through your history thoroughly and formulate a comprehensive plan to help you achieve your pelvic floor and symptomatic goals. We pride ourselves on thoroughness and want to get as much information from you about your needs so we can help you as best as possible which means we may not always have time to assess your pelvic floor muscles at your first appointment. If we are unable to check everything thoroughly at your first consultation, we will prioritise this for your first subsequent consult.

No, just yourself and your private health insurance card if you wish to claim for your consultation.

You can find our fees at the bottom of our services page here

We understand that your time is valuable and we thank you for respecting ours too! When you book an appointment, your physiotherapist reserves that time for you and often does prep work prior to your appointment.

To ensure we can keep our waitlists low and maintain the quality of our care, we ask that you provide at least 24 hours notice prior to your scheduled appointment if you need to make a change or cancellation.

In the event you are unable to provide 24 hours notice, you may be charged a $100 late cancellation fee. A non-attendance fee of the full cost of the consult will apply if you do not arrive for your appointment within 10 minutes of the scheduled start time.

There is no charge if you change to a telehealth appointment at your scheduled consult time.

We thank you for your understanding

Yes, as long as you are comfortable with your children being present during your consultation, you are welcome to bring them along.

Yes, absolutely. You don’t ever need to reschedule a pelvic floor assessment if you are on your period! We are very much able to assess your pelvic floor muscles while you are on your period however if you are uncomfortable having your pelvic floor assessed for any reason, we can discuss some other options on the day.

We are currently unable to accept any new patients with TAC, Workcover, NDIS or DVA (who are new to Pelvic Floor Savvy). We thank you for your understanding